Tilman's Toys offers a 30 day return policy. Items returned for refund must be in original, unopened condition. Items returned in opened condition, will not be refunded.
Please notify us of your intent to return an item, no later than 30 days after receiving your shipment. A return label will be issued and sent to you via email. Should you decide to return an item on your own without waiting on a return label, you will be responsible for those shipping costs.
You may receive a refund in the form of a store credit, to be used whenever you'd like, instead of a cash refund.
Canceled preorder items will incur a 10% cancellation fee. (Please see our Preorder policy page for more information).
Damaged items may be returned, please notify us of damaged items within 7 days of receiving shipment.
Refunds will be issued only after the returned item has been received and inspected.